The nursing homes themselves typically report the staffing and quality measures. Medicare requires on-site inspections every 12 to 15 months. Nursing Home Compare gets its data from three sources: the federal government’s health inspection database a national database of resident clinical data and Medicare claims data. When I did a Yelp search for nursing homes near me (I found 22), most had fewer than five consumer ratings. And even if a nursing home is rated on Yelp, odds are there won’t be many reviews. (You can modify your search by number of miles, the name of a nursing home, star ratings and whether the facility accepts Medicare or Medicaid.)īy contrast, it’s harder to find many Yelp ratings for a particular area. When I looked for facilities near where I live in New Jersey, I received 160 ratings. The Medicare Nursing Home Compare ratings are geographically comprehensive. Put another way, Medicare can help show how well a nursing home is run and Yelp can show what nursing home residents, or their families, say it’s like to live there. Rahman and her colleagues found that most Yelp reviews commented on “intangibles” like staff attitudes and responsiveness. Yelp’s reviews are more personal and qualitative. The biggest one: Medicare’s Nursing Home Compare star ratings measure facilities based on quantifiable data. Why the 2 Types of Nursing Home Ratings Are So Different “We found the Yelp scores did not align well with the scores on Nursing Home Compare,” Rahman told me. Rahman and her fellow researchers looked at 51 Yelp-rated nursing homes in California they previously reviewed the Nursing Home Compare tool. So much so that Anna Rahman, an assistant professor at the USC Leonard Davis School of Gerontology who has studied them, recommends reading the Medicare reviews as well as the Yelp reviews to get a complete picture. But the two types of ratings are done very differently.
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